Door Surgeon

2 reviews

Contact

Address:
2020 32 Avenue Northeast
Calgary T2E 9A7
AB
Canada
Phone number:
403-770-5625

OPEN HOURS

Monday
8:30 - 17:00
Tuesday
8:30 - 17:00
Wednesday
8:30 - 17:00
Thursday
8:30 - 17:00
Friday
8:30 - 17:00
Saturday
10:00 - 15:00
Sunday
Closed

Accepted payments

Visa Cash Mastercard

Location on map

Photos

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Company description

For new garage doors or garage door repair in Calgary, it's got to be Door Surgeon. Yes, we provide garage door hardware such as garage door springs, garage door hinges, garage door weatherstrip, garage door tracks, garage door cables and drums, garage door rollers and garage door openers. For years, we’ve been providing doors of every type for both residential and commercial clients. If you’re looking for interior, exterior, or garage doors in Calgary, call Door Surgeon first. We even service and install loading docks and levellers.

More details

Emergency Services
For problems that just can't wait, we offer same day emergency service so that your garage door can be up and running again in no time. We serve a large area and are always willing to answer any questions you may have about the services we provide. Give us a call today so that we can get to work for you.

Reviews

Called to get an estimate, no mention of costs, super terse. They get here and exploit my wife's trusting nature to up-charge to over $2,000. That's right, more than it would cost to replace with a brand new door!!! Of course, I call and cancel immediately, and they then tell me they'll charge me $400 for the privilege of them giving me that outrageous quote. My suggestion would be to avoid them entirely!
6/9/2021 11:27:37 PM Report

After researching the price for a garage door spring, the average cost is about $80 depending on size. Called Door Surgeon and couldn’t get a ballpark over the phone. Because the 32nd Avenue Calgary location was on my wife's route I asked her to pick one up. When she got home and told me that she paid $113.38 (gst included), I felt that I paid too much so I called the store asking if I was able to return it as the receipt clearly stated that there is a 20% restocking fee. I was hoping that they would take it back considering it was un-open. Unfortunately, after speaking to the Calgary location and Edmonton head office, my only option was to pay the re-stocking fee. So, I decided to mount the expensive spring. After unwrapping the spring from the plastic wrap, I checked to make sure I had the correct spring to mount. Unfortunately, although, the label clearly stated it was a Right mounting spring the spring itself had an L on it and the spring direction matched a left spring. The next day I took the spring back to the Calgary store on 32nd. I explained the issue to the two gentlemen in the front. Derrick joined the conversation asking me if my wife had purchased the product the day prior and I confirmed. Derrick made a few phones calls, went back and forth from the shelve and told me that the spring I was trying to return was never purchased at his store. Derrick asked me to leave or he was going to call the cops. DERRICK THREATTENED ME TO PUNCH me in the face if I didn't leave. I attempted to reason with him, and his response was "I AM NOT TALKING TO YOU" He made a couple more phone calls and lastly told me that he could sell me the correct right spring. I left the store and made my purchase at the Garage Door Depot where Collin was able to help me. NO, I DO NOT RECCOMEND THIS STORE. There are better ways to handle returns.
2/25/2021 11:36:15 PM Report