Our hard drive decided to crash without warning and we stood to loose 4 months worth of our business files, all our photos, music and personal documents. I searched Google for data recovery service providers and FileRetrieval.ca website was by far the most helpful. I took them my corrupted hard drive and they assessed it and gave me a quote within 24 hours. Once I agreed to the quote I had all my data back within a week. I am very happy with the service.