Wow incredibly rude Dolls were being held for me and the lady who answered the phone was so incredibly rude its shocking. I know it is christmas but you chose to work in retail at least be curteous to people that are purchasing in your store so U have a job !!!!!! also someone told me they would hold the item for me til CLOSE the next day and the item was put back on the shelf I WILL NEVER SHOP HERE AGAIN !!!!!