Wow, so my husband and I viewed the Kumon of Hamilton Westend centre a few months back, led by the director Nicole Smith, and I couldn't get out of there fast enough!
The "staff" never once smiled, they barely interacted with children in the class and looked like they were not happy to be there.
Of all the things that rubbed my husband and I the wrong way, here are a few:
1. They said the children usually take about 20 minutes to do their worksheets. I clocked it...there was a child sitting for over 46 minutes and counting without ANYONE speaking to him. No checked on him. He was totally ignored.
2. We saw the staff and no one smiled, they didn't even say hello to our son and they didn't interact with other children in a loving way. It was really so sad. It made me wonder what they are like when they are not impressing potential new parents.
3. There was a 3rd grade child he was struggling with his worksheets and crying, and the director never cared. He was very unhappy. The Director just walked by him, ignoring him, no sense of urgency whatsoever. We were shocked beyond belief. Clearly, Nicole Smith, the director, thought this probably didn't look so good so she walked over and acted like she was there to help him. I mean seriously!? You guys couldn't be bothered all along?? Beyond shocking. This was the point when we decided to leave.
I could go on and on but seriously all I can say is please do not take your children to Kumon of Hamilton Westend, PLEASE!!!
