"We consider everyone at CarQuarters family. Our diversely skilled team is made up of professional technicians, licensed and highly trained in their field. With a “can do” approach, there is no task too big or too small for the mechanics of CarQuarters.
Our number one priority is customer satisfaction. Our business success is built on the many happy customers who have been with CarQaurters for years and continuously return and recommend our services to their loved ones. We take great pride in ensuring that each customer leaves our facility completely satisfied with the work we’ve done.
CarQuarters operates under a credo that has driven our shop since its doors open. We strongly believe and work by these principles:
Our customers are the most important people in our business.
Our customers are not dependent on us. We are dependent on them.
Our customers are not an interruption of our work, they are the purpose of it.
Our customers do us a favour by calling us. We are not doing them a favour by servicing them.
Our customers are the reason we are in business. Without them we have no purpose.
Our customers are not statistics; they are humans with feeling and emotions like our own.
Our customers are not people we argue or match wits. We work together to achieve success.
Our customers bring us their wants. It’s our job to fill them.
Our customers are deserving of the most courteous and attentive treatment we can give them.
Serving customers well and with sincerity results in customer retention and referrals."