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Gay Clayton reviewed The Hide Company - Leather Coat Factory

I bought a 150.00 leather purse here last fall, used it one month. Lines came in front flap. Took a few emails to get a response from them. Was told to bring it in, which i did. Picked it up and they did nothing to fix purse, same as before. Was told it looked like cat scratches or fingernail marks,, not the case! Have emailed them over and over again saying i want a refund, won't respond to my emails. Very poor customer service and quality!